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Educational Offerings

Following is a list of current programs:

• The Role of the Case Manager in Today's Health Care System
• Case Management in Various Practice Settings
• Insurance and Health Benefit Plans
• Legal Responsibilities and Ramifications
• Legislation and Case Management
• Ethics in Case Management
• Communications with Patients, Family Members, Physicians and Other Professionals
• Integration of Case Management, from Preadmission to Utilization Review and Disease Management
• Case Management and the Claims Department
• Case Management 'Best in Class' Practices, Administration to Financial Management
• Case Manager Certifications and Credentials
• Quality Assurance and Controls
• Supervising/Managing the Case Management Department
• The Entrepreneurial Case Manager, from Business Plan to Marketing
• Community-Based Case Management
• Case Management at Home
• Case Management in Long-term Care
• Case Management for the Elderly Patient
• Case Management for the High-Risk Patient
• Case Management for the Terminally-Ill
• The Value of Case Management – How to Define It. How to Communicate It.
• Financial Issues Impacting Case Management
• Business Skills for the Case Manager
• Growing Case Management – How to Tell Our Story
• Keeping the Patient at the Center of Care
• Managing the Behavioral Issues
• Case Management across the Continuum
• Making the Case for Community-Based Case Management

"As the Executive Director of the New York City Chapter of the CMSA and Board Member of the CMSA's Pennsylvania Chapter, I worked directly with Cathy in setting up a customized program for our members during Case Management Week. Her program was dynamic and uplifting and held the attention of everyone present. She is an intelligent, informed presenter who is always looking to see what is happening…or should be happening next in the field of case management. I have no doubt she will be successful in her new mission at Mullahy & Associates to advance a new model in consumer-driven healthcare. Moreover, she is a staunch advocate for case managers, always motivating them and sharing with then her passion, enthusiasm and commitment to quality case management. Cathy is without question one of healthcare's brightest voices."

Marianne DiMola
National Vice President
Pathway Medical