Training
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To advance "Best in Class" case management and the community-based case management model, Mullahy & Associates provides extensive training programs for case managers in all stages of their careers and in diverse settings including entrepreneurial case managers in their own firms.
Our training services include:
- Development of Training Programs Tailored to Each Organization’s Staffing Demographics and Individual Case Manager’s Needs
- Certification Training and Related Support
- Programs to Raise Accreditation and Credentialing Standards within Case/Care Management/Utilization Management and Disease Management Departments
- Training Programs for Other Departments (i.e., Patient Relations, Marketing and Sales, Claims, etc.) to Help Other Staff Leverage the Organization’s “Best in Class” Case Management
- Training Program Benchmarking Studies and Reports
"In my experience, Catherine Mullahy, is the expert; exceptional and dedicated as well as efficient and effective.
I was exceedingly impressed, and the staffs were most appreciative, that she took personal interest to understand their unique practice in the service to the 115,000 vulnerable Native Americans in South Dakota, North Dakota, Nebraska and Iowa. During my nine years in the Aberdeen area, Ms. Mullahy is the single case management trainer to take this approach and it resulted in training designed specifically for these staffs' case management needs.
Ms Mullahy formulated the curriculums in sound case management practice and principles, as well as offering workable solutions to undeniable health care barriers in the staffs' practice settings. One case manager improved clinical outcomes by 30% in one year and saved the facility $175,000."
Nancy L. Davis, R.N., PhD
Deputy Area Director (retired)
Aberdeen Area Indian Health Service
Aberdeen, South Dakota
