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CMSA National Conference 2018
June 19 - June 23
Catherine M. Mullahy, RN, BS, CRRN, CCM, President of Mullahy & Associates, will present the case management training seminar “Case Management Leadership: Yesterday, Today and You” at the Case Management Society of America Annual Conference & Expo, McCormick Place, Chicago, IL, on Thursday, June 21, from 10:10 a.m. to 11:40 a.m.
Expect to become engaged in a passionate discourse on the distinction between leadership and management, and why leadership matters. Also covered in this presentation will be advice to today’s present and future leaders on how to: effectively mentor staff; drive education, training and certification goals; recruit, evaluate and retain the best case managers; advocate for the value and importance of case management within various practice settings; and motivate and inspire case management staff to adhere to “get back to the basics” by adhering to the profession’s standards and code of ethics, all while meeting the demands of a changing healthcare delivery system.