Description

We are passionate about you learning everything you need to know regarding “Best in Class” case management practices, so we offer options to accommodate different personal learning styles. Our e-Learning system is another way for you to access vital information that will increase your knowledge, enhance your skills and expand your career opportunities.

This e-Learning system is:

• Conveniently organized into a Four-Course Package accessed via a secure portal on an easy-to-navigate site.
• Each topic area is comprised of one of the four courses in the Professional Course Management online series.
• 14 Modules on essential subjects:
  • Module 1: Case Management: A Reason for Change
  • Module 2: Case Manager Role and Function
  • Module 3: The Case Management Work Format: The Process Applied
  • Module 4: Effective Communications
  • Module 5: Health Care Delivery Systems, Insurance Lines and Health Benefits
  • Module 6: Community Resources
  • Module 7: Case Studies
  • Module 8: Integrating Behavioral Health Issues in Primary Care
  • Module 9: Legal and Risk Management Issues
  • Module 10: Ethical Issues in Case Management
  • Module 11: Cultural Issues
  • Module 12: Clinical, Functional, and Satisfaction Outcomes
  • Module 13: Polypharmacy & Medication Adherence
  • Module 14: Managing Implementation
• Courses are intended to be completed in order, from top to bottom, so that you can build a strong foundation for learning. Learning objectives are clearly indicated.
• To enhance your learning, consider purchasing The Case Manager’s Handbook, which supports and complements the Module learning system. A hardcover copy can be purchased here; the e-book version is available here.
• Relevant support resources are also provided to enhance the learning experience.
• Once you have successfully passed (75% grade or higher) each of the separate quizzes in the study modules within all of the four Groups (I-IV), and completed the Course Evaluation, you can access your Certificate of Completion for each section.