In my experience, Catherine Mullahy is the expert; exceptional and dedicated as well as efficient and effective.
I was exceedingly impressed, and the staffs were most appreciative, that she took personal interest to understand their unique practice in the service to the 115,000 vulnerable Native Americans in South Dakota, North Dakota, Nebraska and Iowa. During my nine years in the Aberdeen area, Ms. Mullahy is the single case management trainer to take this approach and it resulted in training designed specifically for these staffs’ case management needs.
Ms. Mullahy formulated the curriculums in sound case management practice and principles, as well as offering workable solutions to undeniable health care barriers in the staffs’ practice settings. One case manager improved clinical outcomes by 30% in one year and saved the facility $175,000.
– Nancy L. Davis, R.N., PhD, Deputy Area Director (retired), Aberdeen Area Indian Health Service, Aberdeen, South Dakota
The Best in Class Case Management: An Introduction to a Leading Edge Practice Seminar will add to my knowledge; been a CM currently for 14 months. It has encouraged me to study for the certification and expanded my knowledge of the scope and role of essential CM activities.
– Janice Mackanic, BA, RN, BSN, OCN
I wanted to thank you for your program. I learned a lot. I am so familiar with your voice from the videos so when I read your book, it was like you’d read to me your experiences as published. I found it amusing and, consequently, my attention reinforced.
The combination of answering the test questions and reading the text along through the program really helped me to conceptualize more difficult topics; for me that was the psychosocial aspects domain.
I knew the UR stuff, Insurance coverage and benefits; but the psychosocial aspects threw me for a loop. I’m more black and white, analytical, UR, Compliance minded. Your program really helped me conceptualize our case management duties, responsibilities, and above all, accountabilities. I took this process seriously including your program.
Thanks for being a great teacher, case manager, person. I look forward to perhaps one day shaking your hand. You’re a true Godsend.
– Daniel A.