Description

This is case management’s authoritative reference book and textbook. Written by renowned author, Catherine M. Mullahy, RN, BS, CRRN, CCM, and now in its sixth edition, it is an indispensable guide for case managers, case management department heads and other healthcare professionals. It is also widely used in graduate and undergraduate nursing and health management courses across the United States, Canada and 18 other countries around the world.

Turn the pages into the world of case management as it should be practiced. Gain the insights and experience of Catherine M. Mullahy, a dedicated and experienced case management clinician and successful business owner. Enjoy her conversational, accessible writing style while you:

• Learn the fundamentals
• Study for the Certified Case Manager (CCM) exam
• Advance your career
• Stay abreast of the latest healthcare trends and developments

The Case Manager’s Handbook, Sixth Edition, contains completely updated information on the latest developments affecting case management and our changing healthcare landscape, including the effects of the Affordable Care Act. Several timely and informative new chapters have been added, including those on:

• Pediatric Case Management
• Workers’ Compensation Case Management
• New Characteristics of Today’s Healthcare Systems and How They Affect Case Managers
• Today’s Value-Based Healthcare and the Role of Case Managers
• Strategies for Managing the High-Risk, High-Cost Patient
• Transformative Healthcare Approaches for the Millennial Generation

Each new print copy of The Case Manager’s Handbook, Sixth Edition includes:

• Navigate 2 Advantage Access that unlocks a comprehensive and interactive eBook and learning tools.

Testimonials

Since it was introduced, The Case Managers Handbook has been viewed as the ‘Bible’ for case management. This edition’s comprehensiveness and the fact that it is written by Catherine Mullahy, an icon in the industry, makes it a wise investment. Excellent work and an important resource that all members of the healthcare team can benefit from reading. As an educator and a mentor to professionals new to the field, The Case Managers Handbook allows me to be up to date and have a reference that I can share with others.

– Anne Llewellyn, RN, CCM, Digital Journalist, Nurse Advocate; Past President, Case Management Society of America (CMSA) National

The Case Manager’s Handbook has been my “go to” guide throughout my case management career. It is a source of foundational knowledge for the case manager, as well as up-to-date information about industry trends that influence current practice. As case managers play an increasingly important leadership role across the continuum of care, it is not only important to understand the drivers of decision-making at the bedside, but also at the organizational and industry level. The 6th edition of The Case Manager’s Handbook builds upon previous content to highlight, among other important topics, evolving reimbursement models, provider organization structures and patient engagement strategies. Understanding these topics is fundamental to our ability to serve as advocates both for our patients and our profession. I highly recommend The Case Manager’s Handbook to both new and seasoned case management professionals, as well as anyone who is building a case management program in this dynamic health care environment.

– Anne Meara, Vice President, Care Management at NYU Langone Health System

… the newest version on this quintessential text for case managers! TCMH-6 provides new professionals robust fundamental and foundational content … seasoned professionals will be able to make use of the updated chapter information, plus still have access to the basics as needed. The new chapters are a strong addition (and) complement to the pre-existing content, the total of which provides a strong foundation. The text is well organized and written in a fluid style, with valuable ancillary content (e.g., boxes, tables, figures, templates).

– Ellen Fink-Samnick, Principal, EFS Supervision Strategies and co-author of COLLABORATE® for Professional Case Management

Regardless of the case management setting, The Case Manager’s Handbook is an excellent resource to use to develop programs, onboard new case managers or to keep experienced case managers current. I am not aware of another publication / book that covers this breath of information across all types of case management. This book is an excellent tool for both new and experienced case managers, and a very useful guide in becoming a better case manager and in preparing for certification.

– Karen Chambers, RN, CDMS, CCM, CTC; VP, Clinical Outcomes, NaviHealth

A must-have for all case managers! If you are a seasoned case manager or studying to be one, this is THE book you need! I have been a board-certified case manager for 13 years working in catastrophic case management, home care case management, and managed care case management. Throughout my career I have collaborated with all healthcare and community resources and without exception, we all have this book within reach. Now more than ever before it is CRUCIAL to stay abreast of the ever-changing healthcare landscape, failure to do so may result in poor outcomes for your patients. The Case Manager’s Handbook is s robust source for everything from case management principals to implementation and care coordination. Additionally the guidance in regulatory and compliance ensures a safe practice. As a case manager, patient centered care and patient advocacy is the core of why we do what we do. However, all too often we become myopic and focus on day-to-day tasks while putting out fires. The content of this handbook provides the necessary insight to be more proactive and inclusive of all patients in all care settings on the clinical, psycho-social, and overall needs of the patient and their caregivers.”

– Tricia Litzinger RN, BSN, CCM, CDS, WCC, Director of Case Management and Clinical Services, Hill-Rom